Privacy Policy – ScrivaMD
Last Updated: 3/11/2026
ScrivaMD provides AI-powered audio transcription, automated SOAP note generation, and clinical question-answer assistance. This Privacy Policy explains how we collect, use, process, and safeguard your information when you use our website and services.
1. Information We Collect
- Account information (name, email, username)
- Uploaded audio files
- Generated transcripts
- Generated SOAP notes
- Submitted and AI-generated question/answer content
- Subscription and billing information (processed via third-party providers)
- Technical data (IP address, device type, browser information)
2. How We Use Your Information
- To transcribe uploaded audio content
- To generate AI-based SOAP notes
- To generate AI-based answers to clinical questions
- To manage user accounts and subscriptions
- To improve platform functionality and security
- To comply with legal obligations
3. AI-Generated Content Disclaimer
ScrivaMD uses artificial intelligence to generate transcripts, SOAP notes, and answers to user-submitted questions.
All outputs are AI-generated and provided strictly for informational and reference purposes only. They are not medical advice, diagnosis, or treatment recommendations.
Users are solely responsible for reviewing, verifying, and validating all AI-generated content before relying on it in any professional or clinical setting.
4. Compliance Notice
ScrivaMD is a software platform that provides AI-assisted documentation tools. It is not a healthcare provider and is not certified under HIPAA or any specific healthcare regulatory framework unless explicitly stated in a separate written agreement.
5. Legal Basis for Processing (GDPR – EU Users)
- Performance of a contract (providing transcription services)
- User consent
- Legitimate business interests
- Compliance with legal obligations
6. Your Rights (EU & California Residents)
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time
We do not sell personal information.
7. Data Retention
We retain uploaded audio files, transcripts, SOAP notes, and question/answer data only for as long as necessary to provide services or until a user requests deletion.
8. Data Security
We implement commercially reasonable technical safeguards to protect user data. However, no system is completely secure, and we cannot guarantee absolute security.
9. International Data Transfers
Your data may be processed in countries outside your own, including the United States. We apply appropriate safeguards where required by applicable law.
10. No Refund Policy
All subscription payments are final. ScrivaMD does not offer refunds once payment has been processed, except where required by applicable law.
11. Account Deletion
Users may request deletion of their account at any time. Upon deletion, associated data will be permanently removed unless retention is required by law.
12. Changes to This Policy
We may update this Privacy Policy periodically. Continued use of the Service after updates constitutes acceptance of the revised policy.
13. Contact Information
If you have questions about this Privacy Policy or your data, please contact:
support@scrivamd.com